We'd Love to Hear from You!

077 444 6565 (9:30 AM - 6 PM)

info@riyasewana.com

Frequently Asked Questions

1) Is Riyasewana.com free?

Browsing ads and posting registered (used) vehicle ads is free. Unregistered (reconditioned) vehicle ads have a small posting fee. All other categories (spare parts, bicycles, etc.) are free.

2) Why are my ads pending?

If this is your first ad, please send an SMS with your name to confirm your phone number. (Check your account area for details.)

3) Are there any hidden fees when sending the SMS?

No, only standard mobile SMS charges apply.

4) I sent the SMS but my ad is still pending. Why?

Ads are approved usually within 30 minutes. During peak times it can take up to 2 hours.

5) How long does my ad stay visible?

Ads remain active for approximately 3 months. You can use the "Bump Up" feature to move your ad back to the top of listings at any time.

6) Can I edit or delete my ad after posting?

Yes. Log in to your account, go to "My Ads", and you can edit details or delete the ad.

7) What is "Bump Up" and "Top Ad"?

"Bump Up" moves your ad back to the top of search results. "Top Ad" places your ad in the premium featured section for extra visibility. Both are optional paid features.

8) I forgot my password. How do I reset it?

Go to the login page and click "Forgot password?". Enter your registered email and we'll send you a reset link.

9) How do I report a suspicious ad?

Call us on 077 444 6565 or email info@riyasewana.com with the ad link. We'll review and take action promptly.

10) Can I post spare parts or bicycles?

Yes. When posting an ad, select "Spare Parts" or "Bicycles" as the vehicle type. These categories are also free.